SHIPPING & RETURNS
First off, thank you for your order. Once your order is placed we will ship your product within 1-5 business days. Once your product is shipped we will email you a tracking number for your order.
We provide 2-4 Day Shipping on all of our shipments Via UPS
Please use the tracking number to check the status of your shipment. If you do not receive your product within the given time frame then please do the following
1) Check the tracking number to see if the package has been "delivered"
2) Check the address to make sure it is correct
3) If everything looks correct then please contact us at firstname.lastname@example.org
4) Once we receive an email we will look into the problem and respond to you within 1-2 business days
5) If you have any questions please do not hesitate to email us
RETURN & EXCHANGE POLICY
We do not sell any product that is not in stock. If a product is back-ordered we will usually have new product within 2-3 weeks. We apologize for the inconvenience. Please don't hesitate to email us with comments or concerns.
If you receive product that is damaged then first off we are terribly sorry. Secondly please do the following.
1) Do not open the product
2) Please take a picture of the damaged product and email it to us at email@example.com
3) We will respond to your email with instructions in order to give you a refund or exchange the product
If you are unsatisfied with Erased Products please contact us at firstname.lastname@example.org. We will review your email and contact you to make the situation right.